Mac Support

How to get help with conservatoire Macs.

Need help with a conservatoire Mac?


We can assist you require help with a conservatoire Mac in suite or recording studio:

Email MacSupport@lcm.uk
443, St. Peter’s Square Building, LS2 7PD
Monday – Friday, 9:30am – 4:30pm

Please note, we cannot provide support for personal devices, hardware, or software not associated with the conservatoire.

Need help with your IT account?


Report an issue
339, St. Peter’s Square building, LS2 7PD
Office support hours:

  • Monday – Thursday, 8:00am – 4:30pm
  • Friday, 8:00am – 4:00pm

Phone: 0113 386 1999
Phone support hours:

  • Monday – Thursday, 8:00am – 5:00pm
  • Friday, 8:00am – 4:30pm

Fault Reports


If you encounter a fault when using our Macs, please inform us at your earliest convenience by emailing MacSupport@lcm.ac.uk.

Mac Locations

Find out where our Mac Labs are located and how you can use them.

Mac Labs


The following rooms are dedicated Mac Labs. These can be accessed by any student:

Room 336

Room 340

Room 419

Room 431

Room 511

Practice Spaces with Macs


The following rooms are practice spaces containing Macs. These can be booked and accessed by any student:

Room 331

Room 332

Room 333

Room 334

Room 415

Room 447

Room 504

Room 506

Library & Study Spaces


Device & Software Availability

Learn how to view the availability of a Mac device and see the software we have available.

Mac Availability


Some spaces will, at times, be utilised for teaching. You can check availability on Room Booker.

Live availability of individual Mac devices can also be found on our Sassafras Map System.

Software Availability


Our Mac devices contain a variety of software available for you to use. To see the software available on individual devices, locate and select a Mac on the Sassafras Map System. A list will be presented to you, containing all the software currently installed and available on that device.

Room Booker

Room Booker can be used to see availability, you can use any Mac Lab when it is not being used for lessons.

We are currently updating information within the Sassafras Map System. If you are unable to see the information that you require, please contact MacSupport@lcm.ac.uk or visit office 443 (St Peter’s Square, available 9:30 – 16:30, Monday – Friday).